- Frequently Asked Questions
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- To start, ASE Automotive Academy is not simply sales training. The ASE Automotive Academy’s main focus is your profitability, meaning we focus our courses on automotive operations and best practices with real world profit improvement examples, rather than the typical sales training and sales process content.
- ASE Automotive Academy has a published commitment to our customers, ensuring we deliver real profit improvement courses and materials, supported by genuine automotive experts and teachers. View the Customer Commitment.
- The ASE Automotive Academy offers both structured Manager Development Programmes and individual Specialty Subject Courses.
- The General and Manager Development Programs start with business basics and quickly delve into the requirements, processes and operations needed to achieve the 3 elements of maximizing profitability; Selling More, Making More and Spending Less. Click to view the Development Programs.
- The Courses are structured around Modules, Lessons and Quizzes.
- The Development Programs are 12 month engagements (with no contract) that follow a specific profit improvement syllabus. Learners get proactively dripped a new subject (or Module) each month and that Module is made up of Lessons. Most Lessons have a short Quiz at the end, designed to ensure the key lessons points have been learnt. Quizzes have to be passed before the Learner can progress to the next Lesson.
- Specialty Subject Courses are made up of a single Module with multiple Lessons and Quizzes. All of the content is available immediately as there is no drip fed content.
- Simply put, No. The ASE Automotive Academy training material does use talking head videos, but only as a small part of the overall training.
- The training videos are professional graphic/narration based content that has talking head videos intersected where appropriate. The videos are also supported with downloadable materials that you can take, customise and utilise in your daily operations to help drive profitability, immediately.
- And remember, ALL of our lessons give you the ability to contact a lesson teacher, so you are never learning on your own.
- Yes. Where appropriate, the Lessons are supported with documents that a Learner can download directly from the Lesson screen.
- The documents are always Microsoft Office compatible, unlocked and fully customisable, so you can utilise them in your Dealership.
- The documents include, Excel calculators, operations guides, process plans, management tools and much more.
- Yes. ALL of the ASE Automotive Academy Lessons give the Learner the ability to “Contact Lesson Teacher”.
- The ASE Automotive Academy online training is interactive, we are here to support and help you with your development, not just sell you a course.
- The ASE Automotive Academy support staff are all automotive professionals, experienced in driving real profit improvements.
- 0 months. The ASE Automotive Academy was created to help Dealers maximize their profitability and as such it makes no sense for us to be a burden to your balance sheet. We’re here to help drive your business, so we’ve scrapped fixed term contracts across all of our training material.
- We are a no risk supplier, you can cancel at any time, hassle free.
- Yes, as many times as you like.
- The development programme lessons have to be completed in order, but once you have watched them and taken the Lesson Quiz, you can go back and watch them in any order and at any time.
- The Specialty Courses gives you immediate access to all Lessons and they can be taken in any order and watched as often as required.
- Yes. Once all the Quizzes are completed for all the Lessons of your chosen course, you will receive a PDF certificate that can be printed a displayed at your office for your colleagues to admire.
- As you progress through the Courses, you will be emailed a notification each time you pass a Quiz or complete a Lesson. These are for your records or to share internally if your organisation requires you to do so.
- The Lessons are supported by Quizzes that are designed to make sure you’ve absorbed the key points from the Lesson.
- The Quizzes are made up of True/False or Multiple choice questions that can typically be completed in under 4 minutes.
- Your answers are graded automatically and immediately, so you don’t have to wait for your grade or to move onto the next Lesson.
- Yes. The ASE Automotive Academy provides a Managers’ Performance Review Dashboard that displays relevant data relating to the Dealership staff enrolled, such as; Name, Last Activity Date, Lessons Taken, Test Scores, Documents Downloaded and more.
- Visibility to the performance dashboard is defined by the Dealership and a summary of the Dashboard is emailed weekly to the Manager.
- Performance data can be displayed by Individuals, by Manager Role and by Dealerships, to accommodate large Dealer Groups.